Dipti Patel

Editor
DISC Type : CS

Enterprise Customer Success Manager at Phonon Communications Pvt Ltd

India

Overview

Dipti has no verified overview

Personality Overview

Slow Buyer

Skeptic

Sometimes Friendly

They are heavily focused on quality and prefer doing things the right way, even if it takes time.  They tend to be clear about their needs and limitations and are unlikely to promise too much. The only way to convince them is by showing them examples and ample proof.

Topics They Care About

Dipti has no verified topics they care about

Media Appearances

Dipti has no verified media appearances

Work History

8-2024
Enterprise Customer Success Manager at Phonon Communications Pvt Ltd
7-2022 - 4-2024
Lead Customer Success Manager at Cloudester Software LLC
1-2021 - 4-2022
Business Development Manager at Helios Solutions
10-2015 - 4-2021
Chief Executive Officer - Moshic at MOSHIC
1-2019 - 12-2020
Head of Business Development at AMICUS INTERNATIONAL

Education

5-2021
Pursuing Master of Business Analytics from Simplilearn Alumni

More Information

Social Presence :

Prographics :

Exp : 12 Location : India Job Level : Middle Designation : Enterprise Customer Success Manager at Phonon Communications Pvt Ltd
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Insights For Selling To Dipti

During A Call Or A Meeting

DO's

  • Use a presentation with information before getting into a live product walkthrough
  • Share whitepapers or case studies that showcase measurable results instead of just telling customer stories
  • Share a one-off customer success story but keeps the focus on highlighting objective, numerical results

DONT's

  • Give it some time before you try to build rapport and a relationship, it doesn't come to them naturally
  • Don’t overhype the product/pitch, keep it measured
  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dipti is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Dipti

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Dipti move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Dipti take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Dipti

Personality Compatibility


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