Emma Murtagh

Energizer
DISC Type : I

Customer Support Engineer II at Ambassador

Ithaca, New York, United States

Overview

Emma has no verified overview

Personality Overview

Believer

Relationship Oriented

Full Of Energy

Unlike C or D types, they are vocal with their opinions but not so much with their questions.  They are really good at seeing what the long-term impacts of their decisions could be. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Emma has no verified topics they care about

Media Appearances

Emma has no verified media appearances

Work History

4-2024
Customer Support Engineer II at Ambassador
3-2023 - 4-2024
Customer Support Engineer at Ambassador
1-2022 - 3-2023
Associate Customer Engineer at Ambassador
9-2021 - 1-2022
Consultant Web Developer at Freelance
Big Y World Class Market at Part-time

Education

2016 - 2020
Bachelor of Science - BS from Ithaca College
9-2018 - 12-2018
Education details unavailable from University of Galway

More Information

Social Presence :

Prographics :

Exp : 5 Location : Ithaca, New York, United States Job Level : N/A Designation : Customer Support Engineer II at Ambassador

Interested in

Sports

Swimming, Diving, Crew

Health & Outdoor

Astronomy, Swimming, Diving, Crew

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Insights For Selling To Emma

During A Call Or A Meeting

DO's

  • Do some small talk, ask them how things are going on their side
  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Talk anecdotally about the customer experience that your product offers

DONT's

  • Don’t assume a yes just because they have not said no
  • Don’t be excessively objective, be a storyteller
  • Don’t be too formal, focus on building comfort and trust

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Emma is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Emma

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Emma move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Emma take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Emma

Personality Compatibility


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