Hiten Shah

Evaluator
DISC Type : Sdc

Group Head of IT PMO at Caffè Nero

London Area, United Kingdom

Overview

Hiten has no verified overview

Personality Overview

Thorough Evaluator

Quality Focused

Fast But Analytical

They are not very likely to become strong advocates of your product or service  They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They focus on the results, but can still be quite procedural and analytical about how to get there

Topics They Care About

Hiten has no verified topics they care about

Media Appearances

Hiten has no verified media appearances

Work History

7-2024
Group Head of IT PMO at Caffè Nero
11-2019 - 8-2024
IT Programme Manager at Caffè Nero
5-2018 - 11-2019
Head of IT Projects at Jack Wills
6-2015 - 5-2018
Ecommerce & Multichannel Project Manager at Jack Wills
4-2012 - 6-2015
Technical Project Manager at Paraspar

Education

1986 - 1993
Design Media Management from University of West London

More Information

Social Presence :

Prographics :

Exp : 21 Location : London Area, United Kingdom Job Level : Mid-senior Designation : Group Head of IT PMO at Caffè Nero
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Insights For Selling To Hiten

During A Call Or A Meeting

DO's

  • Be prepared for comments or questions that are critical of your product or your claims
  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples
  • Help them see both - the ‘big picture’ impact and the ROI of the investment

DONT's

  • Don’t nudge them to do something by using the logic that others have done the same
  • Avoid self-deprecating references or general informality, it could decrease their trust in you
  • Avoid inviting them for any social interactions until you have built some rapport with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Hiten is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Hiten

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Hiten move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Hiten take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Hiten

Personality Compatibility


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