Ian Johnson-Cole

Captain
DISC Type : DS

Head of Support at Wagestream

London, England, United Kingdom

Overview

Ian has no verified overview

Personality Overview

Dynamic But Sincere

Decisive But Calm

Output-Driven

They exhibit a rare combination of being result-oriented but patient at the same time.  They are very professional in their approach and can weigh multiple perspectives together. Reading between the lines and seeing beyond your words comes naturally to them.

Topics They Care About

Ian has no verified topics they care about

Media Appearances

Ian has no verified media appearances

Work History

7-2024
Head of Support at Wagestream
3-2022 - 7-2024
Head of Support at Amazon
3-2022 - 5-2024
Head of Support at Veeqo
1-2022 - 3-2022
Service Manager at Liberis
9-2020 - 9-2021
Vice President, Global Support at Fourth

Education

1991 - 1998
Education details unavailable from Warwick

More Information

Social Presence :

Prographics :

Exp : 23 Location : London, England, United Kingdom Job Level : Mid-senior Designation : Head of Support at Wagestream

Interested in

Lifestyle

Reading

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Insights For Selling To Ian

During A Call Or A Meeting

DO's

  • Ask them at the end if they see a strong value prop in your product; expect an honest answer
  • You can spend time on BANT (or other qualification methodology) but keep it to the point
  • Suggest clear next steps with confidence, don't be vague or hesitant

DONT's

  • Don't get into pricing discussions early on, steer conversation towards proven results
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Don't shy away from asking hard questions, but be extra polite

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ian is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Ian

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Ian move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Ian take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Ian

Personality Compatibility


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