Matthew Hardy

Captain
DISC Type : DS

Senior Director - Customer Experience & Strategic Operations at Fanatics

Denver, Colorado, United States

Overview

Matthew has no verified overview

Personality Overview

Long-Term Thinker

Output-Driven

Dynamic But Sincere

They might take some time to make their mind up but once they do, they don't change it easily.  They are very professional in their approach and can weigh multiple perspectives together. Reading between the lines and seeing beyond your words comes naturally to them.

Topics They Care About

Matthew has no verified topics they care about

Media Appearances

Matthew has no verified media appearances

Work History

9-2024
Senior Director - Customer Experience & Strategic Operations at Fanatics
10-2023 - 9-2024
Director - Strategy & Operations | Fanatics Betting & Gaming at Fanatics
6-2021 - 10-2023
Head of New Expert Strategy & Operations at Curated
2020 - 2021
Manager, Pickup Strategy & Operations at DoorDash
2019 - 2020
Associate - Strategy & Operations at DoorDash

Education

Bachelor of Science (BS) from University of Wisconsin-Madison
Education details unavailable from University of Wisconsin-Madison

More Information

Social Presence :

Prographics :

Exp : 10 Location : Denver, Colorado, United States Job Level : Senior Designation : Senior Director - Customer Experience & Strategic Operations at Fanatics
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Insights For Selling To Matthew

During A Call Or A Meeting

DO's

  • Let them know of potential risks but suggest mitigation methods alongside
  • Suggest clear next steps with confidence, don't be vague or hesitant
  • Stick to your standard pitch and qualifying script, don't try to wing it

DONT's

  • Avoid putting conscious effort into relationship-building
  • Don't shy away from asking hard questions, but be extra polite
  • Don't get into pricing discussions early on, steer conversation towards proven results

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Matthew is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Matthew

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Matthew move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Matthew take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Matthew

Personality Compatibility


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