Nick Richards

Questioner
DISC Type : c

Customer Experience GM at SoftwareONE

McKinney, Texas, United States

Overview

Nick has no verified overview

Personality Overview

Price-Sensitive

Cautious & Analytical

Not Easily Convinced

They are more likely than others to negotiate on pricing and terms.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Nick has no verified topics they care about

Media Appearances

Nick has no verified media appearances

Work History

1-2023
Customer Experience GM at SoftwareONE
4-2021
Customer Experience GM at SynchroNet
2-2020 - 8-2020
Partner at Aspen Technology Group, Inc.
3-2018 - 2-2020
Account Executive at Verint
1-2013 - 1-2020
Customer Experience Consultant at OptiEngage

Education

2004 - 2007
BBA from Angelo State University

More Information

Social Presence :

Prographics :

Exp : 19 Location : McKinney, Texas, United States Job Level : Senior Designation : Customer Experience GM at SoftwareONE
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Insights For Selling To Nick

During A Call Or A Meeting

DO's

  • Share as much information as possible regarding your product
  • If you have a lower priced product compared to the competition, call out the same
  • Tell them that you will come back if you don’t have a good answer for a question

DONT's

  • Don’t try to be too friendly or informal with them
  • Don’t overhype the product/pitch, keep it measured
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nick is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Nick

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Nick move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Nick take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Nick

Personality Compatibility


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