Tom Roberts

Researcher
DISC Type : Cs

Head of Sales and Customer Success at XLDigital

Southport, England, United Kingdom

Overview

Tom has no verified overview

Personality Overview

Self-Disciplined

Detail Oriented

Cost Conscious

Being observant comes to them naturally.  They are thorough and always follow a systematic approach. They do not like taking risks at all and go for proven options in the end.

Topics They Care About

Tom has no verified topics they care about

Media Appearances

Tom has no verified media appearances

Work History

2-2026
Head of Sales and Customer Success at XLDigital
11-2025
Head of Sales at XLDigital
6-2024
CKS, KCSA - Cloud Security Engineer at ARMO
6-2024
Business Development Manager at 4Secure Ltd
6-2024
Account Executive at XLDigital

Education

Tom has no verified education history

More Information

Social Presence :

Prographics :

Exp : 11 Location : Southport, England, United Kingdom Job Level : Mid-senior Designation : Head of Sales and Customer Success at XLDigital

Interested in

Lifestyle

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Insights For Selling To Tom

During A Call Or A Meeting

DO's

  • Share a one-off customer success story but keeps the focus on highlighting objective, numerical results
  • If they are not asking many questions, nudge them to ask questions rather than just starting to talk yourself
  • Actively address their concerns around change, risk, and acceptance by users

DONT's

  • Don't ask them to move fast, let them take their time and digest all the information
  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic
  • Avoid winging it with them particularly, answer a question only if you know the answer well

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tom is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Tom

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Tom move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Tom take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Tom

Personality Compatibility


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