Tracy Hill

Visionary
DISC Type : Ds

Sr. Director of Contact Center Sales, Americas at Twilio, Inc. at Twilio Inc.

San Francisco Bay Area, United States

Overview

Tracy has no verified overview

Personality Overview

Fast But Thoughtful

Early Adopter

Objective Evaluator

They exhibit a rare combination of being result-oriented but patient at the same time.  Reading between the lines and seeing beyond your words comes naturally to them. They might take some time to make their mind up but once they do, they don't change it easily.

Topics They Care About

Tracy has no verified topics they care about

Media Appearances

Tracy has no verified media appearances

Work History

3-2021 - 11-2022
Sr. Director of Contact Center Sales, Americas at Twilio, Inc. at Twilio Inc.
1-2020 - 2-2021
Principal at Optume, LLC
5-2015 - 2-2020
Strategic Account Director at Aspect Software
11-2010 - 2-2020
Account Executive at Aspect Software
6-2006 - 6-2008
Workforce Management Consultant at Aspect Software

Education

1979 - 2003
Business Administration from North Carolina Agricultural and Technical State University

More Information

Social Presence :

Prographics :

Exp : 21 Location : San Francisco Bay Area, United States Job Level : N/A Designation : Sr. Director of Contact Center Sales, Americas at Twilio, Inc. at Twilio Inc.
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Insights For Selling To Tracy

During A Call Or A Meeting

DO's

  • Let them know of potential risks but suggest mitigation methods alongside
  • Focus on the results that your product produces, expect some strategic questions in return
  • Ask them at the end if they see a strong value prop in your product; expect an honest answer

DONT's

  • Don't take their patience for granted, avoid long-winding sermons
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Avoid putting conscious effort into relationship-building

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tracy is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Tracy

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Tracy move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Tracy take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Tracy

Personality Compatibility


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