Malwina Stopka-Malinowska

Activist
DISC Type : Cd

Customer Service Claims Manager at Genpact

Wroclaw Metropolitan Area, Poland

Overview

Malwina has no verified overview

Personality Overview

Value Conscious

Perfectionist

Observative

They respond well to confident salespeople.  They care equally about the product and its potential impact. They don’t always try to control the conversation but neither do they like yielding it fully.

Topics They Care About

Malwina has no verified topics they care about

Media Appearances

Malwina has no verified media appearances

Work History

6-2024
Customer Service Claims Manager at Genpact
7-2016 - 11-2024
Customer Service Claims Manager at BD
1-2015 - 7-2016
Customer Service Complaints Team Leader at BD
2-2013 - 1-2015
MEA Export Division at Ashland B.V. at Ashland
4-2011 - 2-2013
Quality Assurance Manager at Kuehne + Nagel

Education

2014 - 2014
Freight transport and supply chain management from Rotterdam School of Management, Erasmus University
2005 - 2010
Master's degree from University of Wroclaw
2008
Master's degree from Instytut Transportu Drogowego

More Information

Social Presence :

Prographics :

Exp : 15 Location : Wroclaw Metropolitan Area, Poland Job Level : Middle Designation : Customer Service Claims Manager at Genpact
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Insights For Selling To Malwina

During A Call Or A Meeting

DO's

  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Highlight the competitive differentiation of your product
  • Tell them that you are there to help them create visible impact within their organization

DONT's

  • Don’t try to be an alpha salesperson, give them equal space
  • Avoid long winding pitches, stay objective
  • Don't try too hard to get friendly, let it happen with time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Malwina is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Malwina

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Malwina move?

  • Their decision making speed is somewhere in the middle.
  • Can Malwina take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Malwina

Personality Compatibility


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