Toni Dingwall

Energizer
DISC Type : I

Senior Strategic Customer Success Manager at AppFolio, Inc.

Dallas-Fort Worth Metroplex, United States

Overview

Toni has no verified overview

Personality Overview

Big Picture Person

Imaginative

Enthusiastic

They are always positive and upbeat, so take their promises with a pinch of salt.  They are not always early adopters but can be pursuaded by leveraging strong relationships. They are friendly, approachable and love to make new connections.

Topics They Care About

Toni has no verified topics they care about

Media Appearances

Toni has no verified media appearances

Work History

1-2019
Senior Strategic Customer Success Manager at AppFolio, Inc.
7-2015 - 2-2018
Enterprise Client Director, West Region at Cision
2-2014 - 5-2015
Major Account Executive at Arkadin
2-2011 - 8-2012
Account Manager, Business Technology and Marketing & Strategy Professionals, Majors at Forrester Research
10-2008 - 9-2010
Analyst Relations Manager at EarlyStageProducts

Education

2000 - 2002
BA from Florida Gulf Coast University

More Information

Social Presence :

Prographics :

Exp : 18 Location : Dallas-Fort Worth Metroplex, United States Job Level : Middle Designation : Senior Strategic Customer Success Manager at AppFolio, Inc.
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Insights For Selling To Toni

During A Call Or A Meeting

DO's

  • Talk anecdotally about the customer experience that your product offers
  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Be friendly and entertaining in your conversation

DONT's

  • Avoid overloading them with too much detail
  • Don’t push them to make a decision too fast, let them get comfortable first
  • Avoid cutting into their flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Toni is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Toni

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Toni move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Toni take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Toni

Personality Compatibility


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