Gozde Gorce

Evaluator
DISC Type : DSC

Strategic Customer Success Manager at Apollo.io

San Francisco, California, United States

Overview

Gozde has no verified overview

Personality Overview

Quality Focused

Hard To Convince

Fast But Analytical

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical  They focus on the results, but can still be quite procedural and analytical about how to get there They are not very likely to become strong advocates of your product or service

Topics They Care About

Gozde has no verified topics they care about

Media Appearances

Gozde has no verified media appearances

Work History

7-2023
Strategic Customer Success Manager at Apollo.io
1-2023
Founder at The Success Path
4-2023
Contributing Writer at Customer Success Collective
9-2022 - 9-2024
Customer Success Coach at Catalyst Software
11-2019 - 4-2023
Manager, Onboarding & Customer Success at Lob

Education

5-2024
Leadership Principles from Harvard Business School Online
2015 - 2016
Master of International Business from Hult International Business School
2013 - 2014
Undergraduate from The Hong Kong University of Science and Technology
2010 - 2015
Bachelor of Engineering (B.Eng.) from Sabanci University
2019 - 2019
Product Management from Product School

More Information

Social Presence :

Prographics :

Exp : 10 Location : San Francisco, California, United States Job Level : Middle Designation : Strategic Customer Success Manager at Apollo.io

Interested in

Sports

Yoga

Health & Outdoor

Travel, Yoga, Travel

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Insights For Selling To Gozde

During A Call Or A Meeting

DO's

  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.
  • Be prepared for comments or questions that are critical of your product or your claims
  • Showcase how you can impact results but also make sure that you share detailed information too

DONT's

  • Avoid making strong statements, instead invite them to agree with you by asking them questions
  • Avoid self-deprecating references or general informality, it could decrease their trust in you
  • Don’t nudge them to do something by using the logic that others have done the same

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Gozde is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Gozde

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Gozde move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Gozde take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Gozde

Personality Compatibility


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