Jillian Menzel, FACHE, MBA, RT(R)

Pioneer
DISC Type : Dis

Vice President Operations at Hartford HealthCare

Coventry, Connecticut, United States

Overview

Jillian Menzel is the Vice President of Operations for Hartford HealthCares Greater Manchester Region. With a background in radiology and business administration, she has an extensive career in healthcare leadership, previously serving as the COO and Vice President of Diagnostic Services at Eastern Connecticut Health Network (ECHN).

Jillian is deeply involved in her community, supporting local educational partnerships with institutions like Howell Cheney Technical High School. She actively participates in local business events, such as those held by the Greater Manchester Chamber of Commerce, reflecting a strong commitment to community investment and development.

She organized the donation of six vehicles from Manchester Memorial Hospital to a local technical high school to support student learning.

Personality Overview

Decisive But Friendly

Friendly But Fast

Driven But Considerate

They have the unique ability to win both love and respect from their team (or outsiders)  If they are convinced, they can become very strong champions for your product They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed

Topics They Care About

Healthcare Operations
As Regional VP of Operations, she is responsible for the operational management of Manchester Memorial and Rockville General hospitals.
Community Engagement
Demonstrates commitment to local partnerships through vehicle donations to schools and involvement with the Greater Manchester Chamber of Commerce.
Diagnostic Services
Her career progression at ECHN, from Director of Medical Imaging to VP of Diagnostic Services, highlights her deep expertise in this area.

Media Appearances

Hartford HealthCare announces regional leadership changes. Featured in Hartford HealthCare News Center

See Now

Work History

1-2026
Vice President Operations at Hartford HealthCare
7-2023 - 1-2026
COO and VP of Diagnostic Services at Eastern Connecticut Health Network (ECHN)
6-2022 - 7-2023
Vice President, Diagnostic Services at Eastern Connecticut Health Network (ECHN)
6-2022 - 1-2026
Executive Director NRRON at NRRON LLC
9-2020 - 7-2023
Executive Director, Tolland Imaging LLC at TOLLAND IMAGING CENTER, LLC

Education

1996 - 2000
Bachelors Business Administration from Eastern CT State University
2005
Radiology from Capital Community College
2012
Master of Business Administration (MBA) from Eastern New Mexico University
Radiology from Capital Community College

More Information

Social Presence :

Prographics :

Exp : 20 Location : Coventry, Connecticut, United States Job Level : Senior Designation : Vice President Operations at Hartford HealthCare
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Insights For Selling To Jillian

During A Call Or A Meeting

DO's

  • Mostly stick to your standard pitch and qualifying script, but add some stories or anecdotes to it
  • During followups, use calls or text if needed, they should be fine
  • Showcase existing customers and use case-studies to grab their attention

DONT's

  • Don't lean very heavily into providing too much information, sharing whitepapers etc.
  • Don’t hesitate from asking questions or pushing them, but take a formal approach
  • Don’t be too verbose or overly friendly; a little bit, however, is fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jillian is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Jillian

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Jillian move?

  • They are generally fast movers and can take quick decisions
  • Can Jillian take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Jillian

Personality Compatibility


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