Michaela Alexander

Pioneer
DISC Type : DSI

Director of Customer Marketing at Freshworks

San Francisco, California, United States

Overview

Michaela has no verified overview

Personality Overview

Driven But Considerate

Friendly But Fast

Decisive But Friendly

If they are convinced, they can become very strong champions for your product  They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed They have the unique ability to win both love and respect from their team (or outsiders)

Topics They Care About

Michaela has no verified topics they care about

Media Appearances

Michaela has no verified media appearances

Work History

11-2025
Director of Customer Marketing at Freshworks
4-2021
Sr. Manager, Global Customer Advocacy & Engagement at Autodesk
1-2020 - 4-2021
Global Marketing Manager, Customer Advocacy & Engagement at Autodesk
4-2018 - 12-2019
Director of Partner & Field Marketing ( Acquired by Autodesk) at BuildingConnected
10-2017 - 4-2018
Strategic Field Marketing Manager at InVisionApp Inc

Education

2007 - 2011
Bachelor of Arts from Westmont College

More Information

Social Presence :

Prographics :

Exp : 15 Location : San Francisco, California, United States Job Level : Mid-senior Designation : Director of Customer Marketing at Freshworks
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Insights For Selling To Michaela

During A Call Or A Meeting

DO's

  • Build a trustworthy relationship while keeping the product center-stage
  • Showcase existing customers and use case-studies to grab their attention
  • During followups, use calls or text if needed, they should be fine

DONT's

  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t hesitate from asking questions or pushing them, but take a formal approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michaela is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Michaela

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Michaela move?

  • They are generally fast movers and can take quick decisions
  • Can Michaela take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Michaela

Personality Compatibility


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