Peter Margulies

Enigma
DISC Type : cid

Senior Director of Global Enterprise Customer Success at Signifyd

New York, New York, United States

Overview

Peter is the Senior Director of Global Enterprise Customer Success at Signifyd, leading teams across North America and EMEA. With experience from PagerDuty, he focuses on enterprise client partnerships. He holds a B. A. from Indiana University Bloomington and colleagues describe him as driven, thoughtful, and possessing natural sales ability.

An entrepreneur at heart, Peter previously co-founded BtownMenus. com. In that role, he was the top-selling licensee for four consecutive years, honing his skills in relationship selling. He also dedicates time to mentoring aspiring professionals as a Customer Success Coach for Catalyst Software.

Unique fact: Before his enterprise tech career, he co-founded a successful food delivery service and was its top salesperson for four straight years.

Personality Overview

Challenger

Persuasive & Assertive

Fast Follower

They are generally strong communicators and are not easy to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing  They are likely to ask many questions and look heavily for supporting proof as well as information.

Topics They Care About

Global Customer Success
Leads Signifyd's Global Enterprise Customer Success teams across North America and EMEA, showcasing his expertise in managing international client relationships.
eCommerce Protection
His work involves partnering with the world's largest e-commerce brands to protect their end-to-end online customer experience.
Building CS Teams
He is actively hiring and growing his enterprise customer success team at Signifyd, frequently posting about new roles and strong leadership.

Media Appearances

Peter has no verified media appearances

Work History

4-2025
Senior Director of Global Enterprise Customer Success at Signifyd
4-2023 - 4-2025
Director of Enterprise Customer Success at PagerDuty
9-2022 - 4-2023
Customer Success Coach at Catalyst Software
4-2021 - 4-2023
Senior Manager of Enterprise Customer Success at PagerDuty
9-2020 - 4-2021
Strategic Customer Success at PagerDuty

Education

2004 - 2008
B.A. from Indiana University Bloomington

More Information

Social Presence :

Prographics :

Exp : 20 Location : New York, New York, United States Job Level : Senior Designation : Senior Director of Global Enterprise Customer Success at Signifyd
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Insights For Selling To Peter

During A Call Or A Meeting

DO's

  • Use phrases like ‘clear evidence’, ‘data-based results’ etc.
  • Let them lead the discussion, create opportunities for them to speak if they are not very forthcoming
  • Leverage 'negging', or the art of asking negative questions like "you must not be convinced yet..."

DONT's

  • Avoid long presentations and just 'high-level' value proposition, dive into the details
  • Don’t rely excessively on your relationship with them to win the deal even if you come to form one
  • Avoid making offhand commitments, understand the root of their concerns first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Peter is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Peter

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Peter move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Peter take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Peter

Personality Compatibility


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