Russell Ervin

Critic
DISC Type : C

Technical Support Engineer at Black Box

Las Vegas, Nevada, United States

Overview

Russell has no verified overview

Personality Overview

Negotiator

Objective Thinker

Precise

They like to do things independently and don’t look for support from others.  They don’t appreciate bells and whistles unless backed by data. They are quite likely to negotiate on pricing or other key terms.

Topics They Care About

Russell has no verified topics they care about

Media Appearances

Russell has no verified media appearances

Work History

2-2022
Technical Support Engineer at Black Box
8-2010
Technician-Unified Communications at Black Box
6-2003 - 8-2010
Senior Technician at Amtec Communications Inc
3-2000 - 6-2003
Senior Technician at Agape Telecom
6-1992 - 3-2000
Technician at Norstan Communications Inc

Education

1988 - 1990
Electronics I from Albuquerque TV-I
1981 - 1985
Education details unavailable from Portales High School 1985

More Information

Social Presence :

Prographics :

Exp : N/A Location : Las Vegas, Nevada, United States Job Level : N/A Designation : Technical Support Engineer at Black Box
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Insights For Selling To Russell

During A Call Or A Meeting

DO's

  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • Be formal and objective, they will appreciate it more
  • Be ready to answer many clarity-seeking questions and requests for information

DONT's

  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Do not use very emotional or colorful language
  • Don’t try to give too many examples of other users, they like to make their own decisions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Russell is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Russell

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Russell move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Russell take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Russell

Personality Compatibility


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