Simon Short

Activist
DISC Type : Cd

SVP, Customer Excellence Group at ServiceNow

Newbury, England, United Kingdom

Overview

Simon has no verified overview

Personality Overview

Logical And Quick

Value Conscious

Observative

They can be nudged to make faster decisions by offering what they value.  They respond well to confident salespeople. They don’t always try to control the conversation but neither do they like yielding it fully.

Topics They Care About

Simon has no verified topics they care about

Media Appearances

Simon has no verified media appearances

Work History

9-2024
SVP, Customer Excellence Group at ServiceNow
6-2024 - 9-2024
Senior Customer Success Consultant at ServiceNow
11-2023
Board Advisor for Customer and Organisational Strategy at Mind Data
1-2020
Chair Of The Board Of Trustees at Astriid
10-2023 - 9-2024
Independent Consultant and Strategic Advisor at Self-employed

Education

2003 - 2006
Master of Business Administration (MBA) from Henley Business School
1996 - 1996
Master of Science (MSc) from Cranfield University
1986 - 1989
Bachelor of Engineering (BEng) from Royal Naval Engineering College
1980 - 1985
Education details unavailable from Bedford Modern School

More Information

Social Presence :

Prographics :

Exp : 38 Location : Newbury, England, United Kingdom Job Level : Leadership Designation : SVP, Customer Excellence Group at ServiceNow

Interested in

Lifestyle

Storytelling

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Insights For Selling To Simon

During A Call Or A Meeting

DO's

  • Highlight the competitive differentiation of your product
  • Tell them that you are there to help them create visible impact within their organization
  • Get to the point quickly instead of spending too much time on pleasantries

DONT's

  • Avoid repeating yourself or making generalizations
  • Don't try too hard to get friendly, let it happen with time
  • Don’t try to be an alpha salesperson, give them equal space

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Simon is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Simon

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Simon move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Simon take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Simon

Personality Compatibility


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