Keala Gaines

Pioneer
DISC Type : DSI

Vice President, SMB Payments at PayPal

San Francisco Bay Area, United States

Overview

Keala has no verified overview

Personality Overview

Driven But Considerate

Decisive But Friendly

Friendly But Fast

If they are convinced, they can become very strong champions for your product  They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed They have the unique ability to win both love and respect from their team (or outsiders)

Topics They Care About

Keala has no verified topics they care about

Media Appearances

Keala has no verified media appearances

Work History

4-2024
Vice President, SMB Payments at PayPal
12-2021 - 3-2024
Payments GM at WooCommerce
5-2019 - 11-2021
VP, Global Payment Services at eBay
3-2017 - 5-2019
Senior Director, Payment Services at eBay
8-2016 - 3-2017
Product Management, Payments Platform at Intuit

Education

2007 - 2008
MBA from Saint Mary's College of California
2004 - 2005
BS from University of Phoenix
1-1990 - 6-1997
AA from West Valley College

More Information

Social Presence :

Prographics :

Exp : 33 Location : San Francisco Bay Area, United States Job Level : Senior Designation : Vice President, SMB Payments at PayPal
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Insights For Selling To Keala

During A Call Or A Meeting

DO's

  • Use phrases like ‘your decision will’, ‘you will impact’ etc.
  • Mostly stick to your standard pitch and qualifying script, but add some stories or anecdotes to it
  • Ask them for a lunch or coffee once some rapport has been established

DONT's

  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don't lean very heavily into providing too much information, sharing whitepapers etc.
  • Don’t be too verbose or overly friendly; a little bit, however, is fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Keala is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Keala

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Keala move?

  • They are generally fast movers and can take quick decisions
  • Can Keala take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Keala

Personality Compatibility


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