Caroline Morano

Questioner
DISC Type : c

Sales Development Manager at Toast

Boston, Massachusetts, United States

Overview

Caroline Morano is a high-achieving Sales Development Manager at Toast, where she has rapidly progressed through multiple sales roles. A graduate of Syracuse Universitys Sport Management program, she recently completed Toasts Top Gun Leadership Program, solidifying her transition from a top individual contributor to a frontline leader.

Carolines personal and professional interests are rooted in the sports and events industry. Before Toast, she curated events with athletes at Thuzio. Her background aligns perfectly with her expressed excitement for Toasts expansion into the sports and entertainment hospitality sector, connecting her education with her current career.

She made a significant career pivot in 2020, moving from managing private athlete events to the restaurant tech industry during the global pandemic.

Personality Overview

Cautious & Analytical

Systematic

Price-Sensitive

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  They prefer to do thorough analysis of any situation. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Sales Leadership
Recently completed Toast's 10-week Top Gun Leadership Program to build expertise in transitioning from an individual contributor to a frontline leader.
Sports Hospitality
Has a background in Sport Management and is passionate about Toast's new vertical focused on the sports and entertainment sector.
Restaurant Tech
Has built her entire tech career within Toast, earning multiple awards like President's Club and Top Performer, showcasing deep industry expertise.

Media Appearances

Caroline has no verified media appearances

Work History

7-2025
Sales Development Manager at Toast
4-2025 - 7-2025
Principal I Territory Account Executive at Toast
2-2024 - 3-2025
Senior Territory Account Executive at Toast
1-2023 - 1-2024
Territory Account Executive at Toast
11-2021 - 12-2022
Online Sales Representative at Toast

Education

2014 - 2018
Bachelor of Science (B.S.) from Syracuse University
2010 - 2014
High School Diploma from The Pennington School

More Information

Social Presence :

Prographics :

Exp : N/A Location : Boston, Massachusetts, United States Job Level : N/A Designation : Sales Development Manager at Toast

Interested in

Sports

Softball, Cheerleading, Ice Hockey, Swimming

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Insights For Selling To Caroline

During A Call Or A Meeting

DO's

  • Emphasise more on facts and measurable benefits
  • If you have a lower priced product compared to the competition, call out the same
  • Share as much information as possible regarding your product

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Avoid rushing them, be polite and patient
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Caroline is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Caroline

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Caroline move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Caroline take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Caroline

Personality Compatibility


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